Resolved -
For 3 minutes between 08:54 and 08:57 UTC (00:54–00:57 PT), a small number of API requests returned HTTP 500 errors, impacting some customer creation and document upload requests.
Feb 26, 10:59 UTC
Resolved -
This incident has been resolved.
Feb 17, 18:39 UTC
Monitoring -
A fix has been applied and document processing times have mostly returned to normal. We're monitoring to ensure the issue is fixed.
Feb 17, 18:13 UTC
Investigating -
We are currently experiencing increased latency and investigating the issue.
Feb 17, 18:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 16, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 UTC
Scheduled -
We will be performing scheduled system maintenance that will approximately take 1 hour total. During this maintenance window, you may experience brief service interruptions lasting 2-3 minutes.
Feb 5, 13:05 UTC